Convoso

Overview

Convoso is seeking a Senior Platform Engineer to help architect and build the next generation of our high-volume, real-time communication platform using Go (Golang) and distributed systems.

About Convoso

Convoso is a leading AI-powered contact center platform purpose-built for revenue teams. Since 2006, Convoso has remained at the forefront of innovation, consistently developing solutions to drive customer growth while supporting adherence to regulatory standards.

Requirements & Eligibility

• Professional experience building large-scale, high-concurrency backend software in Go (Golang).
• Hands-on experience with real-time communications platforms and protocols, including FreeSWITCH, Kamailio, SIPGo, Pion WebRTC, Asterisk, or RTPengine.
• Proven track record building event-driven architectures using NATS, JetStream, or Apache Kafka.
• Experience operating both relational databases (PostgreSQL) and analytical column-oriented databases (ClickHouse) at scale.

Key Responsibilities

• Architect, write, and maintain production-grade microservices in Go (Golang) to power Convoso’s next-generation SaaS platform.
• Design high-throughput, low-latency distributed systems that seamlessly coordinate call routing, reporting, AI processing, and customer data synchronization across services.
• Utilize modern messaging and event-streaming technologies (NATS, JetStream, Kafka) to handle massive event volumes reliably and asynchronously.
• Build, scale, and optimize real-time voice and communication pipelines using FreeSWITCH, Kamailio, SIPGo, Pion WebRTC, Asterisk, and RTPengine.
• Manage high-concurrency Session Initiation Protocol (SIP) traffic, media streaming, and call control logic with ultra-low latency constraints.