Fis

Overview

We’re seeking an experienced SRE to deliver insights from massive-scale data in real time, empower users with a rich feature set, high availability, and stellar performance level.

About Fis

FIS™ is the world's largest global provider dedicated to banking and payments technologies. FIS empowers the financial world with payment processing and banking solutions, including software, services and technology outsourcing.

Requirements & Eligibility

• Fluent in spoken and written English
• Flexible to work in cross function team
• Experience of supporting live systems or other experience of working with and troubleshooting software in a business setting
• Experience in supporting Unix/Linux/Windows based application environments
• Knowledge of any RDBMS/NoSql
• Good knowledge of application support domain
• Worked on/with System and Application Monitoring and Observability tools – Splunk, Prometheus, Grafana, Dynatrace.
• Experience with 3rd party tools Management.

Key Responsibilities

• Understanding project KPIs, SLI's, SLO's, MTTD, MTTR, Error budgets, Chaos engineering and eliminating TOILs by automation
• Exploring observability tools and creating/implementing dashboards
• Run the production environment by monitoring availability and taking a holistic view of system health
• Incident Management: Knowledge in handling incidents, participating in blameless postmortem, performing root cause analysis, and implementing post-incident reviews.
• Improve reliability, quality, and time-to-market of our suite of software solutions
• Develop scripts to reduce toil and automate repetitive tasks, issues resolution scripting.
• Measure and optimize system performance, with an eye toward pushing our capabilities forward
• Strive for continuous improvement and build continuous integration, continuous development, and constant deployment pipeline (CI/CD Pipeline)