Greenthumb industries

Overview

RISE Personal Care Specialists engage in one-on-one interactions with patients and/or customers from the time they enter the retail area until they check out and exit the store, connecting each unique customer with just the right product and method of consumption for their needs.

About Greenthumb industries

Green Thumb Industries is a national cannabis consumer packaged goods company and retailer.

Requirements & Eligibility

• At least one year of customer service experience; preference for candidates with specialty, customer-facing retail experience
• Meet the scheduling and availability requirements to meet business needs
• Must have reliable, responsible, and dependable attendance
• Must be 21 years or older
• Must pass all required background checks including state-specific cannabis employment requirements
• Possess valid driver’s license or state ID
• Must be and remain compliant with all legal or company regulations for working in the cannabis industry

Key Responsibilities

• Engage with and assist patients and/or customers in a customer-facing, intimate retail environment
• Play an active part in patients' and/or customers' education on products, methods of consumption, and safety as part of patient interaction
• Utilize product and consumption-method knowledge to recommend a safe and effective regimen suited to each patient and/or customer’s needs
• Promote a work environment that is positive, communicative, patient and/or customer-oriented
• Assist in verifying order deliveries for accuracy
• Provide necessary support to the management team to ensure retail store operations run smoothly
• Ensure local and state cannabis regulations are properly enforced and upheld
• Ensure sales floor is properly stocked and presence of the store is well maintained and compliant