Gruve
Shift Engineer
Overview
Shift engineer owning monitoring and first-fix for the AI Fabrik network estate and L1 for the PulseAI infrastructure layers.
About Gruve
Gruve is an innovative software services startup dedicated to transforming enterprises to AI powerhouses. We specialize in cybersecurity, customer experience, cloud infrastructure, and advanced technologies such as Large Language Models (LLMs).
Requirements & Eligibility
- 2–4 years NOC/network operations experience.
- Hands-on operational experience on enterprise/data-center switching, routing and next-generation firewall platforms
- Working understanding of BGP and EVPN-VXLAN fabric concepts.
- Working awareness of Kubernetes networking constructs.
- Disciplined ITSM practice; ability to open and follow a vendor support case.
Key Responsibilities
- Monitor and first-fix fabric, edge and firewall alerts; run structured troubleshooting before escalation.
- Execute standard changes under change control: port turn-ups, ACL updates, code upgrades in maintenance windows.
- Own device configuration hygiene: backup verification, drift checks, golden-config compliance reporting.
- Monitor PulseAI customer infrastructure via the collector.
- Perform first-level diagnostics to separate network-side, hardware-side, storage-side and platform-side faults.
- Verify telemetry reachability per device and monitoring coverage of newly onboarded equipment.
- Maintain accurate asset, inventory and topology records for the network estate and the PulseAI covered environment.
- Track link and capacity utilisation; flag threshold breaches into capacity review.
Disclaimer: Trace Hiring is an independent job board. We are not directly affiliated with Gruve. Please verify all details on the official company application portal.