Grvty
Others
Overview
Our work depends on TS/SCI cleared Systems Administrator joining our team to Support our intelligence customer in Springfield, VA. As a System Administrator (College Desktop Support), you will be responsible for providing excellent technical support to NGA College end-users, maintaining desktop systems, and ensuring the reliable operation of computer systems.
About Grvty
At GRVTY, we understand that compensation is influenced by many factors—such as geographic location, federal contract labor categories, wage rates, prior experience, skillsets, education, and certifications.
Requirements & Eligibility
- US Citizenship and TS/SCI with ability to obtain CI Polygraph required
- 10+ years of experience
- Security+ or CASP certification
- ITIL v4 Foundations certification
- Knowledge in Thin Client using Virtual Desktop Infrastructure (VDI) Technology
- Experience with Windows 11, Windows 10, Citrix, SMS, and SCCM
Key Responsibilities
- Serve as an NGA College Liaison for all NGA events involving UDS IT equipment and/or requiring UDS support.
- Independently develops technical solutions for the management for software, hardware, configurations, and architecture.
- Provide troubleshooting support for systems hardware and software issues that are highly complex.
- Performs advance software installations and upgrades to operating systems and layered software packages.
- Configure and maintain networked computer systems, including hardware, system software, and applications
- Train end-users in the proper use of hardware and software.
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