Role Overview
The Workplace Experience Lead will manage all aspects of Facility Management Service deliverables, continuously monitor and improve Key Performance Indicators, and develop and implement the Planned Preventive Maintenance Program and FM Calendar.
About Jones lang lasalle
Jones Lang LaSalle (JLL) is a leading global commercial real estate and investment management company. A Fortune 500 company with operations in over 80 countries, JLL helps clients buy, build, occupy, manage and invest in various commercial, industrial, hotel, residential and retail properties.
Key Responsibilities
- Manage all aspects of Facility Management Service deliverables
- Measure / Course Correct, continuously monitor and improve the Key Performance Indicators based Performance Management
- Develop and Implement the Planned Preventive Maintenance Program and FM Calendar
- Act as nodal officer for coordinating with Client and Client's internal and external stake holders for seamless and high quality service delivery
- To develop and implement Feedback mechanism from Client and its employees for the Services offered and act upon the resolutions
- Support the client in short and long-term project management
- Develop and implement the annual management plan
- Review and deliver agreed reports like monthly/quarterly/ annual reports for the client
Requirements & Eligibility
- 8-10 Years of Experience
Required Skills & Tech
Facility ManagementProject ManagementPerformance ManagementCompliance Governance