Lenskart
Others
Overview
This role owns a defined segment of that network, building the operating discipline that enables every store under your charge to deliver a consistent, premium, tech-enabled customer experience while driving revenue and profitability with rigor.
About Lenskart
Lenskart's offline retail network is one of the largest and fastest-scaling in the world spanning thousands of stores across metros, Tier 2/3 cities in India, and international markets.
Requirements & Eligibility
- 7+ years of progressive leadership experience in offline/physical retail
- Direct P&L accountability and experience managing multi-unit, multi-city, and ideally multi-geography operations
- Strong comfort with data, real-time dashboards, and tech-enabled retail operations
- Strong P&L management and people leadership skills
Key Responsibilities
- Own the end-to-end P&L for the assigned store network, including revenue, margins, and store-level profitability across company-owned and franchise stores
- Build and execute the network's strategic business plan, Annual Operating Plan (AOP), and financial forecasts
- Track footfall conversion, ATV, ABS, NPS, repeat rate, and store-level profitability through real-time dashboards
- Diagnose underperforming stores, identify root causes, and drive rapid turnaround plans
- Identify and execute expansion opportunities within the network, including new store openings and franchise collaborations
- Establish and drive best-in-class store operating standards, including visual merchandising and inventory management
- Drive adoption of Lenskart's retail technology stack, including virtual try-on, AI-powered lens recommendations, and computer vision-based eye testing
- Maintain operational costs within budget while optimizing manpower costs across the network
Disclaimer: Trace Hiring is an independent job board. We are not directly affiliated with Lenskart. Please verify all details on the official company application portal.