Manulife
Module Development Specialist
Overview
The Module Development Specialist is responsible for leading the design, enhancement, and governance of learning modules used across the Resourcing, Development, and Engagement training lifecycle.
About Manulife
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better.
Requirements & Eligibility
- At least 5 years of experience in Insurance training, Module development, Instructional design, and Digital learning production or coordination
- Experience with learning systems, digital platforms, and content creation tools
- Strong collaboration and stakeholder management skills
- Bachelor’s Degree preferred (Education, Business, Communications, or related fields)
- Deep knowledge of insurance products, operations, and field practices
Key Responsibilities
- Lead the design, review, enhancement, and maintenance of all existing Resourcing, Development, and Engagement modules
- Develop new modules for training programs as needed
- Translate complex topics into clear, accessible, learner-friendly content
- Ensure all modules adhere to Manulife branding, standards, guidelines, and learning methodologies
- Serve as the primary liaison for module accuracy when updates occur in operations, products, and compliance
- Provide expert review and guidance to the Digital Learning Team
- Establish and maintain a standardized Module Quality Framework
- Evaluate and recommend new tools, platforms, and methods for effective module creation
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