Nice ltd.
Senior Software Engineer
Overview
The Platform API team is seeking a Senior Software Engineer to provide API governance support for the CXone development organization, focusing on high uptime and minimal latency for the central API gateway.
About Nice ltd.
NICE Ltd. (NASDAQ: NICE) is a global market leader in software products, providing solutions used by over 25,000 organizations. The company fosters a fast-paced, collaborative, and innovative environment, offering extensive career growth opportunities across multiple domains.
Requirements & Eligibility
- Bachelor’s degree in computer science, Business Information Systems or related field or equivalent work experience
- 4+ years’ experience in software development
- Experience in one or more of the following software languages: Lua, Kong, or Golang
- Experience designing, developing, deploying, and supporting RESTful APIs
- Experience with developing services, clients, and multi-threaded software
- Experience developing with DynamoDB and observability dashboards (Grafana, Prometheus, Loki, mimir etc)
- Working knowledge of unit testing and test automation
- Working knowledge of user stories and use cases
Key Responsibilities
- Coordinate with Architecture and Network Engineering to understand and develop platform architecture
- Develop a Dockerized api-proxy solution built on the Kong API Gateway using Lua
- Work with CloudFormation templates to extend and refine AWS infrastructure
- Utilize auto-scaling with Docker containers running on ECS
- Develop and manage the entire AWS stack including Elastic cache, DynamoDB, VPC, and Route 53
- Understand and define performance level needs for the platform
- Design, implement, execute, and report performance testing results
- Define Cloudwatch logs and alarms, troubleshoot, and fix issues
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