Nike

Overview

The Athlete III role involves utilizing customer service skills, basic sales techniques, and product knowledge to assist customers, drive sales, and build connections between customers and the Nike brand.

About Nike

At NIKE, Inc. we promise to provide a premium, inclusive, compelling and authentic candidate experience. Delivering on this promise means we allow you to be at your best — and to do that, you need to understand how the hiring process works. Transparency is key.

Requirements & Eligibility

• High school students or applicants with previous retail experience are not subject to diploma requirements.
• Ability to perform various physical tasks including walking, bending, kneeling, squatting, pushing, pulling, sitting, or standing for long periods.
• Ability to lift up to 20 kilograms.
• Sufficient visual acuity to distinguish colors, shapes, and identify various types of products.
• Ability to work irregular hours including nights, weekends, and holidays.

Key Responsibilities

• Utilize customer service skills, basic selling techniques, and product knowledge to provide correct products and drive sales.
• Connect customers with the Nike brand by providing excellent service and integrating brand storytelling into the sales process.
• Master store operations, including operating cash registers, fulfilling shipping and receiving duties, restocking sales floors, cleaning, and assisting with visual merchandising.
• Act as a product knowledge advisor for consumers and junior staff, while proactively learning to improve sales skills, product and cultural knowledge, and customer service techniques.
• Assist leaders, senior staff, and managers in training junior employees.
• Proactively provide customer service to assist with loss prevention and report suspicious activities.