Otterbein seniorlife

Overview

Otterbein SeniorLife at Sunset Village is seeking a caring and compassionate person to serve in a Part-Time supporting role within the Marketing group. This position involves a significant amount of contact with prospective residents, their loved ones, and our residents while performing a variety of administrative duties.

About Otterbein seniorlife

For more than 100 years, Otterbein has provided senior housing options rooted in respect and community. We’re a non-profit 501(c)(3) health and human service organization, so our values and initiatives are focused on serving our residents.

Requirements & Eligibility

• Associate’s degree or equivalent and relevant work experience
• Must be detail oriented and have excellent written communication and documentation skills.
• Excellent verbal communication and interpersonal skills.
• Proficient with the use of technology.
• Must have excellent customer service skills and good judgment and decision-making skills.

Key Responsibilities

• Answer phones, direct calls to appropriate services and greet visitors in a cheerful positive manner.
• Document calls into the CRM systems (Sherpa, PCC)
• Work with Marketing Department in coordinating elements of the Marketing Events.
• Prepare event flyers, room reservations/planning, attendee lists, RSVPs and inquiries.
• Input attendees contact information into CRM system.
• Maintain adequate supply of facility information packets, collateral materials and office supplies.
• Schedule and facilitate, when needed, tours for prospective residents and guests, focusing primarily on Assisted Living.
• Complete follow-up marketing activity as directed to help advance sales within Otterbein Sunset Village