Spoton

Overview

The Instructional Designer independently creates and updates self-paced courses that are accurate, engaging, and aligned to learner performance objectives, managing the full development cycle from storyboarding through LMS publishing.

About Spoton

SpotOn is a leading restaurant technology company providing independent restaurants with tools to compete and win, including award-winning point-of-sale systems and AI-powered profit tools. The company is recognized as a top workplace and is dedicated to helping operators boost profit and work smarter.

Requirements & Eligibility

• Proven knowledge of eLearning authoring tools (e.g., Articulate Storyline, Rise, or similar)
• Hands-on experience applying instructional design models (e.g., ADDIE, SAM) to course development
• Ability to translate complex content into clear, engaging self-paced learning experiences
• Familiarity with assessment design and learner evaluation techniques
• LMS course publishing and configuration basics
• Attention to detail and strong editorial and visual judgment
• 2 – 5 years of professional experience in customer success or related roles
• Bachelor's degree in Instructional Design, Education, Communications, or a related field

Key Responsibilities

• Design and develop self-paced eLearning courses from storyboard through final production
• Create engaging course content including scenarios, activities, knowledge checks, and assessments
• Translate source content and SME input into structured, learner-centered course designs
• Update existing courses to reflect process changes, QA findings, and content revisions
• Ensure course design aligns with adult learning principles and organizational standards
• Collaborate with Content Strategists to ensure course content is accurate and up to date
• Partner with SMEs to validate content accuracy and instructional approach
• Coordinate with the Learning & Knowledge Systems Administrator for LMS publishing and configuration