Squishable

Overview

Seeking a career-driven Retail Sales Lead to represent the brand in front of customers, drive sales strategies, create an exceptional customer experience, and assist in supervising the store team.

About Squishable

Squishable is a close-knit team of designers, artists, pop-culture fanatics, and lovers of all things adorable, creating plush and lifestyle products with a millions-strong fan community.

Requirements & Eligibility

• 2+ years of relevant supervisory experience in a high-volume, fast-paced, challenging, and creative customer-facing environment
• Passion for people and leadership
• Exceptional organizational and communication skills
• High emotional intelligence
• Willing to work a flexible schedule, including early mornings, nights, overnights, weekends, and holidays as needed
• Proficient with Microsoft Office Suite or related software
• Able to transport stock as required, including lifting cartons up to 25 lbs.
• Must be 18 or older

Key Responsibilities

• Understands organizational objectives and makes decisions in partnership with the Store Manager that align with company priorities and values
• Enforces sales strategies, initiatives, and growth across all categories
• Holds self and the sales team accountable for personal sales productivity
• Acts as a brand ambassador in the local market or mall to drive brand loyalty and business
• Resolves customer issues with a solution-oriented, forward-thinking approach
• Develops individual and team product knowledge to stay up to date on all current Squishable in-store products
• Assists in supervising the team daily, weekly, and monthly to meet goals and use company tools