Taptapsend
Head Of India / Gm
Overview
As the Head of India / GM, you own the P&L, set pricing, lead customer growth strategies, navigate the regulatory landscape, and build high-performing teams to win the Indian remittance market.
About Taptapsend
We’re building the world’s leading cross-border fintech for emerging markets - empowering families, fueling local economies, and changing how millions access financial services.
Requirements & Eligibility
- 10 to 15 years in high-growth environments: startups, operations, consulting, finance, fintech
- Diaspora-fluent with real knowledge of and networks in the Indian diaspora
- Commercially sharp with strong grasp of pricing, unit economics and CAC math
- A hustler with judgment and ability to manage bank partnerships, margins, and community events
- A regulatory realist who understands or can quickly master RBI rules and compliance realities
- Multilingual, ideally fluent in English with knowledge of Hindi, Gujarati, Punjabi, Tamil, Telugu, or Malayalam
Key Responsibilities
- Own the P&L including volume, gross profit and CAC across every India corridor
- Drive strategy and sequencing for sender markets, communities, and channels
- Set FX and fee strategy corridor by corridor
- Manage the regulatory and partner landscape including RBI rules, bank partnerships, and payout rails
- Obsess over UX and the services NRIs actually need, feeding insights into product and pricing
- Engage with diaspora communities through partnerships, events, and cultural festivals
- Hire, coach and retain people in India and in sending markets
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