Western union
Front-Line Associate
Overview
As a Front-Line Associate, you will be responsible for maintaining customer services as per company standard, generating money transfer transactions, cash register operations and loss prevention in adherence to store standards, company policies and front desk procedures.
About Western union
Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe.
Requirements & Eligibility
- 0-2 yrs of customer service experience (preferably in financial services or retail)
- Problem-solving skills
- Minimum Qualification required – SPM
- Open to Fresh Graduates
- Experience in cash management
- Good communication skills
- Fluency in English – additional languages are a strong advantage
- Experience in currency exchange is a plus
Key Responsibilities
- Welcoming customers, providing them with guidance & help in processing their transactions
- Ensuring that all transactions are performed in accordance with our compliance rules and professionally dealing with customers inquiries in a timely manner
- Cash handling and maintaining cash register operations including reports using MS Office tools
- Work collaboratively with a supportive team to meet operational and performance targets
Disclaimer: Trace Hiring is an independent job board. We are not directly affiliated with Western union. Please verify all details on the official company application portal.